733 West Madison Chicago, Illinois 60661

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Chicago IL Hotel Guest Comments

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“We choose to book a block of rooms here for our wedding that was relatively close by. It worked out awesome . They were much easier to work with than others , staff was very attentive. I cannot imagine a more convenient location in the city , great restaurants and a Mariano's & Walgreens right across the street to help with all the last minute items. You want a high floor for good city views. I live in Chicago and have been in a quite a few hotels , this one was on par with the nice ones, but gets an A+ for the convenience factor .“

-- Keith

“My daughter Myra and I are huge hockey fans and our third hockey game in four days happened to be in Chicago and we happened to be at the Crowne Plaza Hotel on the west side. Simeon Cunningham was at the front desk and he was not just helpful, but compassionate. When my daughter commented that it would be "cool" to stay on the top floor, he made it happen. On our way to the blackhawks game when we asked for a piece of printer paper to make a sign he came out of the office with a full size piece of construction paper. This gentleman capped our trip off with customer service that went far beyond expectation and I simply want him to be recognized. The crowne plaza put a crown on our amazing trip and i highly recommend it.

Stayed January 2017, traveled with family“

-- Dominic J.

“I stayed here with my family during a recent trip to Chicago for a wedding. The location was great, I liked the fact that our room had a balcony to get some fresh air. There is a great breakfast spot across the street, a Walgreens across the street and a grocery store as well. There is a Starbucks as well for coffee. I found the location had everything we needed for this trip, we visited the bean which was about a 5 minute can ride and we walked from there up Magnificent mile to American Girl. I was a bit of a walk but we didn't mind it was a nice day“
“Back in Greek Town at my home away from home! Thank you to Amanda at the Front desk for your welcoming smile, excellent service and the upgrade! Always love hearing "welcome back" from all the staff here at the CROWNE PLAZA CHICAGO WEST LOOP!

Stayed January 2017, traveled on business“

-- Susanglobetrotter

“Utilized the Crowne Plaza Metro for the second time for out of town wedding guests. Another success! Great location and great service! The sales department provided a block of rooms at a very nice rate for downtown Chicago. Planning, reservations, and execution was flawless thanks to a great staff. Justine and Sam were tremendous in ensuring our guests had an enjoyable stay. Jorge and Ramone at the Bell Desk provided outstanding service throughout our hectic weekend. Finding a great location with a great staff alleviated a lot of our wedding planning concerns. Well done Crowne Plaza Chicago West Loop!

Stayed October 2016, traveled with family“

-- Scott R.

Monday August 21, 2017